What?
- Using a co-creation management model and the service design tools that come with it ensures that your products and services meet needs of the client.
- The co-creation process strengthens your competitive ability and motivates staff.
- From the point of view of management and decision making, co-creation is centered around by knowledge through qualitative and insightful information.
Why?
- An organisation that starts to adopt the rules of co-creation will receive an entirely new view on how to organize and manage their activities into their toolkit
- The result is a truly co-created organization that recognizes the needs for change faster and is able to renew itself in a more agile manner if needed and decision-making will also be easier and more transparent.
- The focus of activity development will shift from developing the company’s own internal method into a model that focuses on customer-centric development.
How?
- Begin from the point of view of training which includes a development project tailored to the organization. This helps to pilot new ways of operating and learning all together.
- Carrying out the training can be done through webinars, short inspirational lectures and workshops. In addition, you can add personal mentoring into the package.
A Top Professional Of Co-Creation, At Your Service
Krista Keränen is a pioneer of co-creation and has written her doctoral thesis on co-creation, service design and service innovation at the university of Cambridge and has facilitated and completed several co-creation projects. Link to her doctoral dissertation: Doctoral Dissertation